Field Services Solutions
Altruas helps you deliver great customer service while reducing costs and increasing profits.
Connect the right people to the right place
at the right time ALL OF THE TIME
It’s all about servicing customers and doing it profitably. Whether it’s installations, repairs, or preventive maintenance, the scheduling dispatch team must be able to effectively get field technicians out to the customer to perform the required work in a timely manner.
EMPOWER FIELD WORKERS
Equip the most qualified, best trained, and best managed field technicians that the industry has ever seen.
Leverage cloud based tech to improve customer satisfaction with reduced downtime and predicting and proactively prevent breakdowns .
INTERNET OF THINGS (IOT)
Use sensors to move from the “break-fix” to a “never-fail” service model.
Managing Service Contracts
FIELD SERVICES SOLUTIONS
To evolve to a proactive service organization, and to improve time to cash, it is critical to optimize resources and be supported with:
- Automated and centralized scheduling and dispatch
- Synchronized inventory management – down to the truck level
- Communication of updates and notifications
- Work Order management – tickets and logs
- Preventative maintenance management
- Service parts and asset management
- Repair and return processing
- Mobile collaboration and offline access
WE'RE HERE TO HELP
Talk to Altruas to learn how to deliver great customer service while reducing costs and increasing profits.