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Anxious about Switching from QuickBooks? Banish Your Fears with Altruas

Making the switch from QuickBooks to a cloud financial management system like Sage Intacct may seem like a scary step to take. It’s likely your finance team finds the QuickBooks-and-spreadsheet routine as natural as breathing. However, if you’re business is growing—or you’d like it to grow—entry-level systems and Excel can’t support financial processes and reporting. Keying and re-keying data wastes valuable time and leads to costly errors. You don’t have the visibility into business metrics needed to make informed decisions. And with more data and more processes to support, your QuickBooks system is much too slow. Even though it’s time for a change that can only benefit your business, several fears may have you keep you tethered to QuickBooks:
  • A messy move: Whether you’re moving to a new house or new financial system, complications always arise. A QuickBooks ledger full of errors is no exception—you’re bound to encounter your fair share of duplicates or incorrect or incomplete information. Even the most fearless may find these inaccuracies daunting.
  • A sense of being stuck: Everybody has QuickBooks—or so it seems. The sheer volume of users has created a certain inertia that may make you feel it’s better to keep with the system you know. You’re sure can always find a workaround to overcome any technical issues.
  • Familiarity breeds comfort: Your business may be showing signs it’s outgrowing QuickBooks—such as lack of real-time tracking and the constant need to perform manual consolidations. Nonetheless, your team may feel it’s better to stick with the financial system they know than the one that they don’t.
As both your profits and customer base increase, your business gets more complex and the limitations of QuickBooks become even clearer. Given all the anxieties and technical hurdles to overcome, what can you do to do ensure a smooth transition to a cloud financial management system? Consider these two steps:
  1. Understand the challenges of migrating data from QuickBooks. If your master data is corrupt and non-standardized before and after the migration, you might not realize all the benefits of your new solution. You need a well-thought-out process to standardize data, thoroughly test it, and integrate it with your new system.
Unfortunately, cloud financial vendors might not be willing to assist with this process. In addition, the solution itself may not have the functionality to automatically clean up data imported from QuickBooks. And doing it yourself? Who wants to do manual data entry or perform time-consuming tasks better left to the professionals? =&4=& There’s a better, easier way to make the switch from QuickBooks. Turn to Altruas, your

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Need Real-time Insights for Growing Your Business? Switch from QuickBooks to Sage Intacct

As your rate of growth increases, you can’t afford to wait days or even hours for someone to extract the right data and get it into the right format to let you capture the right opportunities. That’s the reality of working with QuickBooks. There’s a better way. With Sage Intacct’s cloud financial management software, you get the right information tracked and presented in real time so you can make the course corrections that lead to repeatable, profitable growth. =&0=& Sage Intacct uses dashboards to keep you updated day-to-day. Dashboards can be configured by role, to give your users the information they need to quickly make decisions in their area of influence. Within a dashboard, you can see a series of performance cards that display key metrics for your business. You can drill down on performance cards to see the numbers behind the summary. Dashboards also provide reports, charts, and approvals that you can drill down on, so the moment that you login you are up to date on what’s going on in your business. You can set up dashboard elements that display external web pages such as a login page to an integrated human-resources application. If you’ve integrated Sage Intacct Collaborate, you can see your message feed displayed right within the dashboard. =&1=& Sage Intacct’s report center gathers all your reports into one place. You don’t have to go searching different modules for the reports you want. You can see memorized reports, where you’ve preset filter options for quick use. Scheduled reports can run and be delivered on a schedule you set. From here, you can create new reports, copy and change existing reports, or simply customize existing reports. =&2=& Many systems require you to engage IT or consultants to create new or customized reports. With Sage Intacct’s report writer, you’re in control of what gets included and how a report looks. You choose what goes into the columns and rows, create calculations where you need them, and set the hierarchy that controls details and summaries. =&3=& You may have found yourself exporting QuickBooks data so that you can filter it and calculate against operational information. With Sage Intacct’s dimensional reporting, you are able to filter and break out information by a variety of business drivers. You can look at profit and loss by location, by revenue, or by employee. You can even report by multiple dimensions to get to the complex metrics that drive your growth. Sage Intacct has 10 standard dimensions—department, location, vendor, employee, customer, item, project, warehouse, contract, class—and the ability to add user-defined dimensions to meet your specific needs. With Sage Intacct’s reporting capabilities, you see trends over time, and can easily forecast along those trends. =&4=&
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Your CRM Doesn’t Suck, Your Implementation Does

When it comes to poor CRM implementations, a famous line out of Shakespeare’s play Hamlet comes to mind: “Something is rotten in the state of Denmark.” The speaker has just seen the ghost of Hamlet’s father, the late king of Denmark. Similarly, you may be haunted by struggles with your CRM system.   Before you complain to the software vendor, you have to know something. The problem is not with the technology—it’s with the implementation.  All major CRM platforms are essentially the same, be it Microsoft Dynamics CRM, Salesforce, Zoho, or Oracle. At Altruas, we create both Salesforce and Dynamics CRM implementations that do what the customers need them to do.    There are plenty of success stories for all the big-name CRM solutions.   Trust me, I know. I have a 20-year history implementing successful CRM systems and performing project rescues for companies of all sizes. Along the way, I’ve discovered why seemingly good implementation projects fail. Factors both inside and outside an organization influence the outcome. To avoid the pitfalls of a rotten CRM implementation, you need to control as many of these factors as possible. Externally, that means you:
  1. Don’t listen to the software vendor. No matter who the provider is, they only want to sell you licenses. I’ll even repeat that in bold: The software vendor only cares about selling licenses. I’ve seen vendors say just about anything to achieve that end. Make no mistake about it: They have no stake in the long-term outcome of your implementation. What’s more, the salesperson has little to no experience actually implementing the software they want you to buy.
  2. Make your implementation partner earn your trust. Most partner organizations have a pretty good “A-Team,” who typically does all of the successful implementations you read about in case studies. “The B-Team’s” capabilities can vary dramatically, however. Some partners are good, but others fill the project with people they recruit and send to a “boot camp.” The latter approach is an almost-guarantee for implementation problems.
A few years ago, I took over a project rescue at a Fortune 500 company where a large implementation partner had brought in a team headed by someone I had interviewed. This person wasn’t horrible, but didn’t have a senior architect’s skill set. The implementation partner desperately needed people to complete the project, so they put him in charge. It didn’t go well. Another time, a partner told a colleague that he would be leading a large CRM implementation team because he was the only one who had ever worked with that product before.   Bottom line: To have a successful CRM implementation, you need the right partner—one you can rely on. On large engagements, I recommend bringing in an experienced third-party not associated with your chosen partner to act as auditor. On smaller ones, start with a relatively simple project and let them earn your trust over time. Next time, we’ll discuss what you can do internally to ensure your CRM implementation doesn’t go bad.   In the meantime, if you’re looking at a CRM or ERP solution to solve a business problem, consider Altruas. We build satisfactory, long-term relationships with our clients based on trust. They know we view them as people, not as projects. And every

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