Sales is to Customer Relationship Management as Peanut Butter is to Jelly; the two go hand in hand and work together oh so magically between two slices of bread. Just like a tasty PBJ, strong customer relationships are the core of most successful businesses, and it takes two to tango to have a healthy business. … Read more

When you try on a one size fits all pair of pants and they don’t fit, do you say to yourself “I thought this top fit everyone?” Unfortunately, the “one size fits all” approach to buying technology, like clothes, is flawed because it assumes all businesses and employees’ function and do their jobs the same … Read more

Congrats! On the biggest day of love, also known as Valentine’s Day, it looks like it is your Chief Financial Officer’s lucky day. Your CFO matched with an Enterprise Resource Planning (ERP) Solution that meets their business needs and objectives. This ‘match’ is ready to settle down, make it past the seven-month itch, and is … Read more

For many small and mid-sized businesses, QuickBooks has been the preferred choice for  financial software in the organization’s early days – and for solid reasons. QuickBooks is well-known in the ERP space and easy to use, and it offers the basic functionality that almost any business can use to get off the ground. Unfortunately, virtually every growing business also … Read more

If something seems off, make sure you’re picking up on any red flags. Upgrading your new ERP provider is just like dating. Trust me, the analogy may seem rather strange to you, but it is the exact same ‘science’ as dating; if you know you don’t see a future with your significant other, as scary … Read more

Your customers are the lifeblood of your business. To stay competitive, you need to understand and develop more personal relationships at every stage—from interested prospect to committed customer. That’s why there’s Microsoft Dynamics 365, a new type of business applications that helps you capture new opportunities and delight your existing customers. These four CRM applications … Read more

The people who work in field service today face challenges on all sides. According to an industry study cited by Microsoft, the top five drivers influencing a field service organization’s ability to effectively manage their operations include: Customer demand for quicker response time Need to improve workforce utilization and productivity Need to improve service process … Read more