Switching to Better Flexibility and Connectivity Challenge As a full-service marketing agency, Red Door Interactive’s entire business revolves around quantifying the time employees spend on client projects. And with the company’s rapid expansion over the past 15 years, critical tasks like time tracking and revenue recognition based on percent completion have become increasingly complex and … Read more

Your customers are the lifeblood of your business. To stay competitive, you need to understand and develop more personal relationships at every stage—from interested prospect to committed customer. That’s why there’s Microsoft Dynamics 365, a new type of business applications that helps you capture new opportunities and delight your existing customers. These four CRM applications … Read more

The people who work in field service today face challenges on all sides. According to an industry study cited by Microsoft, the top five drivers influencing a field service organization’s ability to effectively manage their operations include: Customer demand for quicker response time Need to improve workforce utilization and productivity Need to improve service process … Read more

They say that numbers don’t lie, but that’s, well, a lie—especially in the world of corporate accounting. In fact, what’s seen and what’s real are often two very different things, making it almost impossible for investors, board members, and executives to have confidence in the numbers. Harvard Business Review does an excellent job analyzing why … Read more

For today’s CFOs, IT is where it’s at. Finance and technology have become so intertwined that CFOs need to be almost as savvy about bits and bytes as they are about facts and figures. The term “digital CFO” has crept up in recent years, a sign that finance executives need to get their technology game … Read more

You have to spend money to make money. That’s why departments such as human resources or IT are acceptable cost centers for your business. They’re necessary to have, cost money, and don’t directly have control over the revenue they generate. Field service organizations have operated as cost centers for years. Until now. With the right … Read more