Situation Very large investments into legacy systems on their print business by customizing 3rd party applications Transitioning more to online media presence Business wanted ”single view of customer” to media consultant Business wanted to bundle print and online products Team struggled to consolidate onto one platform and blamed integration team Led effort to consolidate … Read more
Service: Enterprise Architecture
Situation The client accepts over $1 billion per year in credit card transactions without the use of a point of sale Storing end-user credit cards requires strict adherence with PCI DSS standards and an abundance of testing The client partnered with a large international bank’s payment technology to provide a high performance back-end payment platform and the … Read more
The age of customer engagement has set in, and companies who have treated their customers as friends rather than acquaintances have differentiated themselves. However, some companies have proven to be better at fostering unique, long-lasting, and fruitful relationships with customers than others. Nonetheless, our world is changing, and companies are serving customers that have … Read more